Welcome to the MKS Sales Store FAQ page. We’ve compiled answers to the most common questions about our high-performance RC glider parts and accessories. Whether you’re a competitive F3K/F5J pilot or a hobbyist builder, find the information you need below.

Product Information

What types of RC glider products do you specialize in?
We specialize in premium components for competitive and recreational RC gliders, including:
  • DLG (F3K) and Electric F5J Gliders
  • Precision servos (Blue Bird, CHA)
  • Carbon fiber materials (booms, tubes, sheet)
  • Altimeters, switches, and ballast systems
  • Construction materials and accessories
Do you carry parts for specific models like Blaster 3?
Yes, we stock dedicated parts for popular models including Blaster 3 and 3.5, Dream-Flight, and other performance gliders.
Are your carbon fiber products suitable for competition use?
Absolutely. Our carbon fiber components are selected specifically for their high strength-to-weight ratio and durability under competitive conditions.

Ordering & Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for all orders.
Is my payment information secure?
Yes, we use industry-standard encryption and secure payment processing to protect your financial information.
Can I modify or cancel my order after placement?
Orders are processed quickly to ensure fast delivery. Please contact us immediately at [email protected] if you need to modify or cancel an order. We’ll do our best to accommodate your request if the order hasn’t been processed for shipping.

Shipping & Delivery

What are your shipping options and costs?
We offer two reliable shipping methods:
  • Standard Shipping ($12.95 flat rate): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: Available on orders over $50 via EMS, delivered in 15-25 business days after dispatch
How long does order processing take?
We process orders within 1-2 business days, which includes verification and careful packaging to ensure your high-performance parts arrive in perfect condition.
Do you ship internationally?
We ship worldwide except for select regions in Asia and certain remote areas due to logistical constraints. During checkout, you can confirm if your location is eligible for shipping.
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number to monitor your package in real-time.

Returns & Support

What is your return policy?
We stand by our product quality. You may return items within 15 days of delivery date. Please contact our support team at [email protected] to initiate a return.
What if I receive a damaged or incorrect item?
Contact us immediately at [email protected] with your order details and photos of the issue. We’ll quickly resolve the problem to ensure you have the components you need.
Can I get technical advice on product selection?
Absolutely! Our team consists of RC enthusiasts with extensive experience. Contact us for personalized recommendations on ballast sets, servo compatibility, or any other technical questions.

Still Have Questions?

Our expert support team is here to help with any additional questions about our RC glider components, delivery timelines, or technical specifications.

Email: [email protected]

We typically respond within 24 hours during business days.

 | 4427 Bungalow Road, Omaha, US 68137
Your Premier Destination for High-Performance RC Glider Parts and Accessories