Term and Conditions

1. Introduction & Welcome

Welcome to MKS Sales Store, your trusted partner in high-performance RC glider components. These Terms and Conditions govern your access to and use of our website rcpartsonsales.com and all related services. By accessing our site and making purchases, you agree to be bound by these terms, which are designed to ensure a transparent and reliable shopping experience for RC enthusiasts worldwide.

2. Our Products & Service Philosophy

2.1 Product Specialization

We specialize in precision-engineered RC glider components including:

• DLG F3K Hand Launch Gliders and Accessories
• Carbon Fiber Materials (Sheets, Booms, Rods, Strips, Tubes)
• High-Performance Servos (Blue Bird, CHA Servos)
• Flight Electronics (Altimeters, AMRT & Altitude Switches)
• Building Materials and Accessories

2.2 Quality Commitment

Every component we sell is selected or engineered to meet the demanding standards of competitive RC glider enthusiasts. Our products are designed for precision, reliability, and optimal performance in competitive flying conditions.

3. User Responsibilities & Account Terms

3.1 Eligibility and Registration

To purchase from our store, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete registration information
• Reside in our service areas (excluding select Asian regions and remote areas)

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized access

4. Ordering & Payment Terms

4.1 Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days after payment confirmation
• Weekend and holiday orders process the next business day
• We reserve the right to cancel orders for pricing errors or stock issues

4.2 Accepted Payment Methods

We accept the following secure payment options:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Currency

All prices are listed in US Dollars (USD) and include applicable taxes unless otherwise stated. We reserve the right to adjust prices due to market conditions or supplier changes.

5. Shipping & Delivery Policy

5.1 Shipping Options

5.2 International Shipping

We ship worldwide excluding select Asian regions and remote areas. International customers are responsible for:

• Customs duties and import taxes
• Providing accurate shipping information
• Any customs clearance delays

6. Returns, Exchanges & Refunds

6.1 Return Eligibility

We accept returns and exchanges within 15 days of receipt. To be eligible:

• Items must be in original, unused condition
• Original packaging with all tags and labels attached
• Accompanied by original receipt or order confirmation

6.2 Non-Returnable Items

Due to the specialized nature of RC components, the following cannot be returned:

• Opened Component Bags (seal must be intact)
• Cut or Modified Materials (Carbon & Glass Fibre products)
• Used or Installed Servos
• Electronic Devices that have been powered or connected
• Custom-cut or Special Order Items
• Unrolled or cut Covering Material & Tapes

6.3 Return Process

Step 1: Contact customer service for Return Merchandise Authorization (RMA)
Step 2: Package items securely with RMA number visible
Step 3: Ship to: MKS Sales Store – Returns, 4427 Bungalow Road, Omaha, US 68137

6.4 Refund Timeline

• Processing: 3-5 business days after receipt
• Credit Cards: 5-10 business days to appear on statement
• PayPal: 3-5 business days to reflect in account

7. Intellectual Property Rights

7.1 Content Ownership

All content on rcpartsonsales.com, including:

• Product descriptions and specifications
• Technical documentation and guides
• Website design and layout
• Brand names and logos

are the intellectual property of MKS Sales Store and protected by copyright laws.

7.2 Permitted Use

You may use our website content for personal, non-commercial purposes related to RC glider building and flying. Commercial use requires written permission.

8. Liability Limitations & Disclaimers

8.1 Product Usage

Our components are designed for RC glider applications. Users are responsible for:

• Proper installation and usage according to manufacturer guidelines
• Ensuring components are suitable for their specific application
• Following all safety protocols during assembly and operation

8.2 Limitation of Liability

MKS Sales Store’s liability is limited to the purchase price of the products. We are not liable for:

• Consequential damages from product use
• Improper installation or modification
• Shipping delays beyond our control
• Local regulations compliance

9. Privacy & Data Protection

We respect your privacy and protect your personal information in accordance with our Privacy Policy. We collect only necessary information for order processing and customer service.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Nebraska, United States. Any disputes shall be resolved through friendly negotiation first, with formal proceedings in Omaha, Nebraska courts if necessary.

11. Policy Updates & Modifications

We reserve the right to update these Terms and Conditions to reflect:

• Changes in our business practices
• Legal and regulatory requirements
• Customer feedback and service improvements

Continued use of our services after changes constitutes acceptance of modified terms.